8Q Support
8Q Support revolutionizes NetSuite assistance through advanced AI-powered language models (LLMs) that deliver precise, functional responses instantly. With 8Q Support, users bypass the need to sift through multiple links, receiving accurate answers that understand and address complex queries.
Ask Question
Input your NetSuite-related query in your preferred language
AI Processes Query
8Q Support uses advanced language models to understand and process your question contextually
Receive Response
Get an accurate, functional answer immediately, either in text or voice format
8Q Support Key Features
Quick Functional Guidance
8Q SUPPORT leverages LLM technology to interpret and respond to detailed NetSuite questions, providing users with intuitive and conversational access to information.
Contextual Understanding
This AI model excels at contextual comprehension, allowing it to follow the conversational flow, recall previous interactions, and adapt its responses to meet specific inquiry needs.
Voice Reply Capability
With built-in voice response, 8Q Support offers a hands-free option for receiving answers. This spoken-response functionality caters to users who prefer auditory feedback.
Multilingual and Customizable Language Options
Communicate in your preferred language. 8Q Support accommodates multiple languages, making it ideal for global teams
Programmed with a Sense of humor to make learning more fun!
8Q Support Benefits
Save time and enhance efficiency by receiving accurate answers without navigating through multiple resources
Interact with NetSuite support in a conversational and intuitive manner, making complex tasks simpler
Break language barriers within your team. Each employee can set their preferred language for interactions
Choose between text and voice responses based on your preference, providing a personalized support experience
8Q Support in Action
For People Who Have Never Seen 8Q Support
8Q Support is an AI-driven application designed to answer questions about NetSuite, providing
administrators with accurate and efficient assistance.
It’s tailored for NetSuite administrators and users needing help with troubleshooting, configuration, and general queries.
It answers questions about saved searches, roles, permissions, workflows, data imports, and more, offering step-by-step solutions.
It recognizes when questions fall outside NetSuite’s scope, ensuring users get relevant answers.
Yes, it has an intuitive interface designed for quick navigation and a smooth user experience.
Initial tests showed an 96% accuracy rate, with the ability to refine answers upon follow-up queries.
Yes, it has been successfully tested in Russian and Chinese maintaining high accuracy and clarity. Any other languages can be added as well.
Yes, the voice feature is accurate, making it convenient for users who prefer verbal interaction.
Absolutely. It handles moderate complexity scenarios like configuring custom fields, workflows, and saved searches.
It responds within 3-4 seconds on average, ensuring efficiency in addressing queries.
For New Users of 8Q Support
Go to 8Q Support from your user center. Simply type your question. The app will respond with a clear, actionable answer.
If a response is unclear or incorrect, you can ask follow-up questions, and the app will refine its answer.
Yes, responses are structured and provide detailed steps to guide you through the solution.
It can guide you on creating and modifying saved searches, such as limiting results to specific transaction types.
Yes, it answers questions like setting up 2FA and understanding trusted device durations.
It offers insights on setting up roles, assigning permissions, and managing access controls.
The app adapts to mistakes by correcting itself after follow-up questions, ensuring user trust.
Yes, it can help modify or integrate workflows with your current NetSuite setup.
Check “Voice Reply” to activate it. The app will respond with voice.
Yes, it adapts to various configurations and can help with unique administrative challenges.
